Terms and Conditions

Last updated: August 12, 2026

1. Overview

Welcome to Tassie Car Hoists.

These Terms and Conditions ("Terms") govern your use of the Tassie Car Hoists website and your purchase of products from us.

By accessing or using our website, browsing our products, or placing an order, you agree to be bound by these Terms, together with our Privacy Policy, Returns and Refund Policy, Cancellation Policy, Shipping Policy, and Warranty Policy.

If you do not agree with these Terms, please do not use our website or purchase products from us.

Tassie Car Hoists operates this online store using Shopify as our e-commerce platform.

2. Business Information

Business name: Tassie Car Hoists
Email: sales@tassiecarhoists.com.au
Phone: 0418137862
Business address: U1, 95 Albert Road, Moonah TAS 7009, Australia
ABN: 94 699 203 177

3. Use of Our Website

You agree to use our website only for lawful purposes.

You must not use our website:

• To engage in fraudulent or unlawful activity
• To interfere with the operation or security of our website
• To attempt to gain unauthorised access to our systems
• To transmit malicious software or harmful code
• To copy or reproduce website content without permission
• To provide false or misleading information
• To use our website in a way that could damage, disable, overburden, or impair the website

We reserve the right to restrict or terminate access to our website where we reasonably believe that these Terms have been breached.

4. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, measurements, pricing, and other information displayed on our website are accurate and current.

However, minor differences may occur between product images displayed on a screen and the actual product due to screen settings, lighting, photography, or manufacturing variations.

Product specifications, availability, packaging, and features may change from time to time.

Where a manufacturer changes a product's specifications, we may update the information on our website accordingly.

5. Product Availability

Products displayed on our website are subject to availability.

We reserve the right to limit quantities or discontinue products where necessary.

If you place an order for a product that subsequently becomes unavailable, we will contact you and, where applicable, provide a refund for the unavailable product.

6. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is accepted when we have received payment and confirmed the order.

We may contact you if additional information is required to process your order.

In limited circumstances, we may need to cancel an order, including where:

• A product is unavailable
• There is an obvious pricing or product description error
• We are unable to verify payment
• We reasonably suspect fraudulent activity
• Delivery to the supplied address cannot reasonably be completed

If we cancel an order after payment has been received, we will arrange a refund of the amount paid for the cancelled order.

7. Order Cancellations

You may request cancellation of an order by contacting us as soon as possible after placing the order.

Cancellation requests are subject to the status of the order.

If an order has not been processed or dispatched, we will generally be able to cancel it and provide a refund.

If an order has already been dispatched or delivered, the request may instead be handled under our Returns and Refund Policy.

Please see our Cancellation Policy for further information.

8. Prices

All prices displayed on our website are in Australian dollars (AUD) unless otherwise stated.

Prices are subject to change without notice. The price applicable to your purchase will be the price displayed at the time you place your order.

Shipping and delivery charges will be displayed separately where applicable.

9. Payment

We accept the payment methods displayed during checkout.

Payment must be successfully processed before an order can be dispatched.

You confirm that you are authorised to use the payment method provided when placing an order.

We do not store complete payment card details where payment processing is handled by our third-party payment providers.

10. Shipping and Delivery

We ship orders in accordance with our Shipping Policy.

Estimated delivery times are provided as a guide only and may vary depending on the delivery location, product, freight carrier, weather, public holidays, and other circumstances outside our reasonable control.

For large or heavy products, delivery may be arranged through a specialist freight or transport provider.

Customers are responsible for providing an accurate and complete delivery address.

Please see our Shipping Policy for information about delivery areas, processing times, shipping costs, tracking, damaged deliveries, and delivery delays.

11. Returns and Refunds

Returns and refunds are handled in accordance with our Returns and Refund Policy.

Unless otherwise required by Australian Consumer Law, change-of-mind returns must meet the eligibility requirements set out in that policy.

Nothing in our Returns and Refund Policy limits your rights under Australian Consumer Law.

12. Warranty

Products may be covered by a manufacturer's warranty and/or warranty provided by Tassie Car Hoists.

Warranty coverage, periods, exclusions, and claim procedures may vary between products.

Please refer to our Warranty Policy and the relevant product documentation for further information.

Your rights under Australian Consumer Law apply independently of any voluntary warranty.

13. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot legally be excluded, restricted, or modified under the Australian Consumer Law.

Our products come with consumer guarantees that cannot be excluded under Australian Consumer Law.

Depending on the circumstances, if a product does not meet a consumer guarantee, you may be entitled to a repair, replacement, refund, or another remedy.

Nothing in these Terms is intended to limit those rights.

14. Website Content and Intellectual Property

The content on our website, including text, photographs, graphics, logos, product descriptions, designs, and other materials, is owned by or licensed to Tassie Car Hoists unless otherwise stated.

You may view and use our website for your personal or legitimate purchasing purposes.

You must not reproduce, modify, distribute, republish, sell, or commercially exploit our website content without our prior written permission, except where permitted by law.

The Tassie Car Hoists name, branding, logos, and other business materials may not be used without our prior written permission.

15. Third-Party Services and Links

Our website may use third-party services and may contain links to third-party websites.

These services may include payment providers, delivery services, analytics providers, social media platforms, and other service providers.

We are not responsible for the content, availability, security, or practices of third-party websites that we do not operate.

Where you access a third-party website, you should review that provider's terms and privacy policy.

16. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our online store.

Your purchase transaction is made directly with Tassie Car Hoists.

Shopify provides technology and services that allow us to operate our online store, process transactions, and provide other website functionality.

17. Privacy

We collect and use personal information in accordance with our Privacy Policy.

Information may include your name, contact details, billing information, delivery address, order information, and other information required to process and fulfil your purchase.

Some information may be processed by third-party service providers, including Shopify and payment, shipping, analytics, and technology providers.

Please refer to our Privacy Policy for further information about how we collect, use, store, and protect personal information.

18. Reviews and Customer Feedback

If you submit a review, testimonial, photograph, comment, or other feedback about our products or services, you must ensure that the content is truthful and does not infringe the rights of another person.

You must not submit content that is unlawful, misleading, defamatory, abusive, fraudulent, or infringes copyright, trademarks, privacy, or other rights.

We may remove content that we reasonably believe breaches these requirements or applicable law.

19. Errors and Corrections

We make reasonable efforts to ensure that information on our website is accurate.

However, errors may occasionally occur, including errors relating to product descriptions, pricing, availability, shipping costs, or other information.

If we identify an obvious error, we may correct the information.

If an obvious error affects an order that you have placed, we will contact you where reasonably possible and provide appropriate options, including cancellation and refund where applicable.

20. Limitation of Liability

To the maximum extent permitted by law, Tassie Car Hoists will not be liable for loss or damage arising from your use of our website or products where such liability can lawfully be excluded.

However, nothing in these Terms excludes, restricts, or modifies liability or consumer rights that cannot legally be excluded, restricted, or modified under Australian law, including rights and remedies available under the Australian Consumer Law.

21. Indemnity

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of our website or your breach of these Terms.

Nothing in this section limits any rights you have under Australian Consumer Law or other applicable legislation.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, services, website, or legal requirements.

The latest version will be published on this page.

Your continued use of our website after updated Terms have been published constitutes acceptance of the updated Terms to the extent permitted by law.

23. Governing Law

These Terms are governed by the laws of Tasmania, Australia.

You agree that disputes relating to these Terms or your use of our website will be subject to the applicable courts and laws of Tasmania and Australia, subject to any rights that cannot legally be excluded.

24. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Tassie Car Hoists
Email: sales@tassiecarhoists.com.au
Phone: 0418137862
Business address: U1, 95 Albert Road, Moonah TAS 7009, Australia
ABN: 94 699 203 177

Business hours: Mon - Fri 0900 - 1600 AEST

For questions about a specific order, please include your order number so we can assist you as quickly as possible.